#225

I am grateful today for kind, helpful people. I had 2 things go wrong today that really, in the grand scheme of things were not that bad, and in working to get them figured out (because even though they weren't that bad, they still needed fixing), I got to work with some VERY helpful people who really made my day! I'm glad that I didn't let the situations upset me but stayed calm and thus it was easy for people to help me.
The 2nd challenge of the day involved an especially neat experience. I was on the phone with the alarm company (because I thought the smoke alarm had gone haywire) and my call was cut off the first time I called in. When I called back in, the gentleman (he really was a gentleman!) tried to get the first lady back on the line, but couldn't, so he said, "But I'm here and I can help you." :-) Excellent customer service! It was like he was trying to comfort me...and he did. I felt confident he could help me and it was okay that I didn't finish up with the first lady. I can imagine that they train them for that...I'm sure the alarm company has to talk to some pretty worked up people from time to time. And I'm pretty sure it's harder to help worried people and upset people. I don't won't to be that kind of person when I'm asking for help.